When you open an account or place a bet on rr55, we collect certain information. This page clearly explains what data is collected, why it's collected, how it's stored, and whether it's ever shared with anyone.
Before reading the full policy, here are six key principles to know — these are the foundation of rr55's approach to privacy.
Every transaction and piece of personal information you make is wrapped in bank-grade SSL encryption. No one can intercept it — not hackers, not third parties.
Rr55 never sells your name, mobile number, or betting history to any advertising company or third party. This is strictly prohibited.
You can request a copy of all information rr55 holds about you at any time. Submit a request to support and you'll receive the full details within 30 days.
If you close your account, you can request that your personal data be deleted. Everything will be removed except for information we are legally required to retain.
If your data is ever at risk, rr55 will notify you within 72 hours and take immediate action.
Rr55 does not use unnecessary cookies. The cookies we do use are solely to keep the platform running properly — not to build an advertising profile of you.
Take a moment: By creating an account on rr55, you are considered to have read and accepted this Privacy Policy. It is written in English so everyone can understand it with ease.
This Privacy Policy governs the collection and use of information between rr55 and its users. It applies equally to the rr55.life website, mobile app, and all associated services.
Rr55 believes your personal information belongs solely to you. While we do need certain data to operate this platform, every use of that data is explained here transparently. Nothing is hidden.
Why in Bengali? The majority of rr55's users are from Bangladesh. If the Privacy Policy were available only in a foreign language, most people would not be able to understand it. That is why we have written it in English — so you can read and understand it yourself, without having to ask anyone else.
Rr55 collects two types of information — what you provide directly, and what is automatically recorded while you use the platform.
What we do not collect: rr55 never collects your social media passwords, bank account numbers, or bKash PIN. If anyone asks for such information, it is fraudulent — report it to support immediately.
Rr55 only collects information that is necessary — nothing more. Data is collected for the following purposes.
| Data type | Why it's needed | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age Verification & Identity Confirmation | Yes |
| Mobile Number | OTP verification, payments, and communications | Yes |
| National ID card | KYC legal compliance, AML compliance | Yes (on withdrawal) |
| IP Address | Security monitoring, prevention of multiple accounts | Automatic |
| Betting History | Dispute resolution, account details | Automatic |
| Device Information | Fraud detection and service improvement | Optional |
Rr55 never collects data for advertising purposes. Your betting behaviour is not analysed or profiled and shared with third-party companies.
Rr55 protects your data with multiple layers of security — not just one, but several independent systems working in tandem.
Password storage: rr55 does not store your password directly — only an encrypted hash is kept. This means no rr55 employee can ever read your password. Support cannot tell you your password either; they can only help you reset it.
Rr55 does not sell your data to any third party. In limited cases, some information may need to be shared — and every such case is clearly outlined here.
About our payment partners: Only the information required to complete a transaction with bKash or Nagad (amount, number, TrxID) is shared. Your full identity or betting history is never disclosed to them.
Rr55 uses cookies — but only to keep the platform running properly. We do not track you for advertising purposes.
Cookies can be disabled from your browser settings, though some essential cookies are required for login and certain features to work correctly.
Rr55 does not retain data indefinitely. Each category of data has a defined retention period.
| Data type | Retention Period | Purpose |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction records | 7 years | AML Compliance |
| KYC documents | Account closure + 5 years | Regulatory authority directives |
| Betting History | 3 years | Dispute Resolution |
| Support chat logs | 1 year | Service Quality Assurance |
| Session Logs (IP, etc.) | 90 days | Security Monitoring |
When the retention period expires, data is automatically and securely deleted — no manual tracking required.
As an rr55 user, you have certain rights over your own data. These rights are legally recognized and rr55 fully respects them.
You can request to see all the information rr55 holds about you at any time. Email support@rr55.life and you'll receive a full report within 30 days.
If any of your information is incorrect, you can request a correction. Contact support and it will be resolved within 7 business days.
After closing your account, you may request deletion of your personal data. Everything that is not required to be retained for legal reasons will be permanently removed.
You can request a copy of your data in a machine-readable format. Once requested, it will be sent to you by email within 30 days.
How to Exercise Your Rights: To exercise any of the rights above, email support@rr55.life. Use the subject line "Data Rights Request" and clearly state which right you wish to exercise. Once your identity is verified, we will act promptly.
Strictly prohibited for users under 18: rr55 does not collect personal information from anyone under the age of 18, and no minors are permitted to open an account — age is verified during the KYC process.
If rr55 has reason to suspect that an account has been opened by someone under the age of 18, the account will be suspended immediately and all associated data will be deleted. A minor's guardian may report any suspicious account — action will be taken right away.
The rr55 platform occasionally connects to third-party services such as payment gateways. There are a few important things to keep in mind regarding these external connections.
Rr55 may update this Privacy Policy when necessary. Users will be notified of any significant changes via email or an in-platform notification at least 14 days in advance.
Minor updates to this policy — such as corrections or language improvements — may be made without prior notice. The "Last Updated" date at the top of the page is always kept current.
Contact Us: For any privacy-related questions, complaints, or requests to exercise your rights: support@rr55.life. Responses are typically sent within 24–48 hours. For urgent matters, reach us via live chat — available 24/7.
A single security measure is never enough — that's why rr55 uses multiple layers working together.
All communication between your browser and rr55's servers is protected with 256-bit encryption. No one can intercept it along the way.
OTP verification is required for login and large withdrawals. Even if your password is compromised, your account cannot be accessed without the OTP.
Sensitive information displayed in the system (such as mobile numbers and ID details) is partially masked — full details are only accessible through authorized processes.
If unusual login activity or transaction patterns are detected, your account is automatically alerted in real time.
Your session will automatically log out after a period of inactivity, eliminating the risk of your account remaining open on someone else's device.
Rr55 staff can only access the data relevant to their specific role. No one has unrestricted access to all information.